![]() ![]() Once I get things running I obviously want my active mailbox to update the OST, not the other way around. I've had this problem for several days so my OST file is now out of date. 5.6.2 Showing or Hiding the Preview Pane. If they try to run in cached mode, they get the following error: 'Cannot open your default e-mail folders. Microsoft Outlook: To show the mail folders pane, open the View menu and then choose Navigation Pane. I don't know how to connect with the current profile - that's what I thought I did when I created a new. The process of reconnecting all the Outlook 2007 clients involved creating new profiles, and worked fine with the defaults that auto-config set except for the last 2 users I visited both travel and are using laptops. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost).', also shown in this screenshot ->. In both cases I'm getting the error 'Cannot open your default e-mail folders. You do not have sufficient permission to perform this operation on this object. In my second attempt, I had Outlook create a fresh empty file. 'Cannot open your default e-mail folders. ![]() If the same issue persist, we suggest that you create a new Outlook profile. Follow the steps on this link on how to compact PST and OST files to eliminate deleted item space in Outlook. In my initial attempt, I pointed the data file at my existing OST file. Go to Control Panel > Mail > Show profiles. I set up a new mail profile when prompted by Outlook 2010 upon first execution of the program. Recently I uninstalled and reinstalled office. I run in Cached Exchange Mode and have an. 0:00 / 0:00 Cannot open your default email folders: the server may be down. This Outlook 2007 error finds its root cause in multiple triggers. When such an occurrence happens, a user obviously cannot proceed with his work and is instead barred from accessing his mailbox. I have an Exchange account and using Outlook 2010 as the client. The information store could not be opened'. ![]() Note that the error message I put in the title of this question is abbreviated. ![]()
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